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This Privacy and Cookies Policy establishes the bases on which KÖSERI, C.B. (in
hereinafter, "KÖSERI"), with address at Calle José Jáuregui 10, 37002 Salamanca, Spain, treats your personal data
when you provide them to us during your experience through the website www.koseri.com (hereinafter, “the
Every time when using the Web you provide us or it is necessary for us to access any type of
information that by its characteristics allows us to identify you, such as your name and surname, e-mail,
billing or shipping addresses, phone number, device type or debit card number or
credit, etc. (hereinafter, "Personal Data"), either to navigate through it, buy our
products or make use of their services or functionalities, will be under the application of this Policy of
Privacy and Cookies, along with the Conditions of Use and Purchase and others
documents referenced therein (jointly "the Terms and Conditions") in force in each
moment, having to review these texts to verify that you are satisfied with them.
Remember that before you start using any of our services or functionalities, you should read
in this Privacy and Cookies Policy, as well as in the Terms and Conditions the specific section
about them. In this section you can see if there are any particular conditions for its use, or if it requires
a specific treatment of your Personal Data.
Failure to provide certain information indicated as mandatory may mean that it is not possible
manage your registration as a user or the use of certain functionalities or services available to
through the Web.
The user (you) hereby guarantees that the Personal Data provided is true and accurate.
and undertakes to notify any change or modification thereof. In the event that you provide us
Personal Data of third parties, you are responsible for having informed and obtained the
consent of these to be provided for the purposes indicated in the sections
of this Privacy and Cookies Policy. Any loss or damage caused to the
Platform or to the person in charge of the Platform or to any third party by communicating
erroneous, inaccurate or incomplete information in the registration forms will be the sole responsibility
of the user.
KÖSERI, as the controller, will process your Personal Data for the following purposes:
1.1 Manage your registration as a user of the Web: The Personal Data that you provide us will be
object of treatment to identify you as a user of the Web and give you access to your
different functionalities, products and services that are available to you as a user
1.2 The development, fulfillment and execution of the contract of sale of the products or services
that you have acquired or any other contract with Us through the Web. In particular,
you should consider the following:
I. In case you choose the option to save your payment data (card), you authorize us
expressly to the treatment of the data indicated as necessary for the activation and
development of functionality. Card security code (CVV or CVC) only
is used to make the purchase in progress, and will not be stored or processed later
as part of your card details.
We use your card data in accordance with the main standards
of confidentiality and international security of credit and debit cards. The use of
this functionality, may require for security reasons the modification of your password
access. Remember that the safety in the use of the Web also depends on your
correct use and conservation of certain confidential keys.
II. If you provide us with personal data of third parties, you are responsible for having informed and obtained the
their consent so that, in accordance with the Conditions of Use and Purchase
of the Web, we process your data for (a) the management of the shipment or the verification of
receipt of gifts, and (b) respond to requests that you or said third party
1.3 Contact you through email, phone calls, SMS or other
equivalent electronic media, etc.
In relation to updates or informative communications related to the
functionalities, products or services contracted, including security updates of the
Web, whenever it is necessary or reasonable for its execution.
1.4 Respond to requests or requests made through the Customer Service channels
available on our website or physical stores.
In the event that you authorize your subscription to the KÖSERI Newsletter, we will provide you with information
about our products and services, through various means such as, among others, mail
electronic, any other equivalent electronic means of communication, such as SMS, or through the
making phone calls.
Subscription to the KÖSERI Newsletter may entail the use of your Personal Data to make your
provision of personalized advertising related to our products and services through e-mails,
SMS, or other electronic means of your own or of third party collaborators In order to improve the attention we give you, we inform you that the Personal Data related to your purchases in our online and physical stores, tastes and preferences can be used
for the purposes of analysis, generation of usage profiles, marketing studies, quality surveys and improvement
of the interaction with our clients.
If you are a registered user, you can change your preferences in relation to sending such
commercial communications through My Account.
Likewise, you can unsubscribe through the Newsletter section of the Web at all
moment, as well as following the instructions that we provide in each communication.
The Data Controllers undertake to respect the confidentiality of your Data
Personal and to guarantee the exercise of your rights. At any time you can exercise your rights to
access, rectification, cancellation and opposition by sending an email to:
firstname.lastname@example.org, indicating the reason for your request.
If necessary, we may request a copy of your ID, passport or other valid document that
identify. In the event that you decide to exercise these rights and that as part of the personal data
that you have provided us with the email address, we would appreciate it if you
communication is specifically stated that circumstance, indicating the email address
for which you wish to exercise your right of access, rectification, cancellation or opposition.
It may be necessary to provide your Personal Data to third parties that provide us with support services, such as financial entities, entities
anti-fraud, technology, logistics, transportation and delivery service providers,
customer service and / or analysis of the transactions carried out through the Web in order to
offer users sufficient guarantees in commercial operations, etc. By providing us with your Data
Personal through this website, you authorize us to treat and share your information with said
and whose main purpose is to facilitate your navigation in it. Please, continue reading to know
in greater detail the cookies we use, their purpose and other information of interest.
What is a Cookie?
A Cookie is a small text file that a website places on your PC, phone or any other
device, with information about your browsing on said site. Cookies are necessary to
facilitate navigation and make it more friendly, and do not harm your computer.
Although in this policy the general term "Cookie" is used, as it is the main method of
storage of information used by this website, the storage space is also used
"Local storage" of the browser for the same purposes as Cookies. In this sense,
All the information included in this section is equally applicable to this “Local Storage”.
What are Cookies used for on this website?
Cookies are an essential part of how our website works. The main objective of
our Cookies is to improve your browsing experience. For example, they are used to
remember your preferences during navigation and on future visits.
The information collected in Cookies also allows us to improve the website through estimates.
on numbers and patterns of use, the adaptation of the website to the individual interests of the
users, acceleration of searches, etc.
or other similar devices to obtain information that allows us to show you from our site
web, those of third parties, or any other means or advertising based on the analysis of your habits
What are Cookies NOT used for on this website?
We do not store sensitive personally identifiable information such as your address, your
password, your credit or debit card details, etc., in the Cookies we use.
Who uses the information stored in Cookies?
The information stored in the Cookies of our website is used exclusively by
us, except for those identified below as "Third Party Cookies", which are
used and managed by external entities to provide us services requested by
us to improve our services and the user experience when browsing our website.
The main services for which these "Third Party Cookies" are used are obtaining
access statistics and guarantee the payment operations carried out.
Cookies saved in your browser associated with this website.
To restrict, block or delete Cookies from this website, you can do so, at any time,
modifying the configuration of your browser according to the guidelines indicated below.
Although the parameterization of each browser is different, it is usual that the configuration of the
Cookies are made in the "Preferences" or "Tools" menu. For more detail on the
Cookie settings in your browser, see the "Help" menu.
What specific Cookies does this website use and for what purposes?
Below is a table with the Cookies, tags or other similar devices used by
this website, together with information on the purpose, duration and management (own or by third parties)
from each of them.
Technical and personalization cookies: identification and authentication, navigation, interface personalization, favorites ...
These Cookies are used to identify the user during the session, prevent the user from having to repeat authentication processes on the web, speed up
some processes of the website, remembering selections made during the session or in subsequent accesses, remembering the pages already visited, etc.