FREQUENT QUESTIONS

Where can I buy from at www.koseri.com?

You can make your purchases from any country in the world, taking into account that the shipping conditions are different.

If I lose my password, how can I recover it?

If you have forgotten your password, you can recover it in the MY ACCOUNT section, follow the steps and we will send an email to activate your password.

How do I know if my purchase was successful?

When you have finished your purchase, you will receive an email confirming that it has been made correctly. In addition, in the section MY ACCOUNT you can check all your orders made. If you do not receive the email or have any other problem, you can contact us at web@koseri.com.

Is it safe to enter my data in the purchase process?

All the information provided by the Clients of www.koseri.com will be incorporated into a Database owned by KÖSERI, used only to process purchase orders, to facilitate navigation and purchase and to inform via e-mail or mail of new products, special offers and news related to the products offered on this website. We guarantee that the data provided by customers will not be shared with third parties or companies.